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Find the perfect handmade gifts, vintage and on-trend clothes, unique Jwelleries and more.

Make a Statement

Take your savings to the next level by shopping at our online store. We provide around-the-clock customer service, and our selection is simply wonderful. Browse our inventory to find just what you’re looking for.

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About Us

Create the perfect living space with our handcrafted and exceptional home decors.

We founded Artisanat Udaipur with one goal in mind: providing a high-quality, smart, and reliable online store. We are here to get you some luxury objects made with zero waste, thoughtful contemporary design, good finish, fit & style.Timeless classic cuts. We believe handcrafted objects are living art forms made with love. Your passion for excellence has driven us from the beginning, and continues to drive us into the future. We know that every product counts, and strive to make the entire shopping experience as rewarding as possible. Check it out for yourself!

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Received a bone inlay frame and i couldn't be happier with the color composition and the quality of the product.

Vaishali Nahar

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For general inquiries or feedback, please get in touch with us.

1-B Vidya Vihar, Dewali, Udaipur, Rajasthan (313001)

+91 8104436268

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Our Privacy Policy

All about Information Security

ARTISANAT UDAIPUR (We) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [name of website.com] [and our mobile application], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully.  If you do not agree with the terms of this privacy policy, please do not access the site. 

We reserve the right to make changes to this Privacy Policy at any time and for any reason.  We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.  Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. 

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.  

This privacy policy was created using Termly.

COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data 
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us [when you register with the Site [or our mobile application,] or] when you choose to participate in various activities related to the Site [and our mobile application], such as online chat and message boards. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site [and our mobile application].

Derivative Data 
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. [If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.]

Financial Data 
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.]

Facebook Permissions  
The Site [and our mobile application] may by default access your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. We may also request access to other permissions related to your account, such as friends, checkins, and likes, and you may choose to grant or deny us access to each individual permission. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

Data From Social Networks 
User information from social networking sites, such as [Apple’s Game Center, Facebook, Google+, Instagram, Pinterest, Twitter], including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. [If you are using our mobile application, this information may also include the contact information of anyone you invite to use and/or join our mobile application.]

Mobile Device Data 
Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

Third-Party Data 
Information from third parties, such as personal information or network friends, if you connect your account to the third party and  grant the Site permission to access this information.

Data From Contests, Giveaways, and Surveys 
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.

Mobile Application Information
If you connect using our mobile application:

●    Geo-Location Information. We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
●    Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s [bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage,] and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
●    Mobile Device Data. We may collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
●    Push Notifications. We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

USE OF YOUR INFORMATION 

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience.  Specifically, we may use information collected about you via the Site [or our mobile application] to: 

●    Administer sweepstakes, promotions, and contests. 
●    Assist law enforcement and respond to subpoena.
●    Compile anonymous statistical data and analysis for use internally or with third parties. 
●    Create and manage your account.
●    Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site [and our mobile application] to you. 
●    Email you regarding your account or order.
●    Enable user-to-user communications.
●    Fulfill and manage purchases, orders, payments, and other transactions related to the Site [and our mobile application].
●    Generate a personal profile about you to make future visits to the Site [and our mobile application] more personalized.
●    Increase the efficiency and operation of the Site [and our mobile application].
●    Monitor and analyze usage and trends to improve your experience with the Site [and our mobile application].
●    Notify you of updates to the Site [and our mobile application]s.
●    Offer new products, services, [mobile applications,] and/or recommendations to you.
●    Perform other business activities as needed.
●    Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
●    Process payments and refunds.
●    Request feedback and contact you about your use of the Site [and our mobile application] . 
●    Resolve disputes and troubleshoot problems.
●    Respond to product and customer service requests.
●    Send you a newsletter.
●    Solicit support for the Site  [and our mobile application].
●    [Other]

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:  

By Law or to Protect Rights 
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.  This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers 
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.  

Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

Online Postings
When you post comments, contributions or other content to the Site [or our mobile applications], your posts may be viewed by all users and may be publicly distributed outside the Site [and our mobile application] in perpetuity. 

Affiliates 
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners 
We may share your information with our business partners to offer you certain products, services or promotions. 

[Offer Wall  
Our mobile application may display a third-party hosted “offer wall.”  Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for acceptance and completion of an advertisement offer.  Such an offer wall may appear in our mobile application and be displayed to you based on certain data, such as your geographic area or demographic information.  When you click on an offer wall, you will leave our mobile application.  A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account.]    

[Social Media Contacts  
If you connect to the Site [or our mobile application] through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.] 

Other Third Parties
We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law. 

Sale or Bankruptcy 
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity.  If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.  You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations.  If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Beacons
[We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site [and our mobile application] to help customize the Site [and our mobile application] and improve your experience. When you access the Site [or our mobile application], your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site  [or our mobile application]. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.]

[We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site [and our mobile application] to help customize the Site [and our mobile application] and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.]

Internet-Based Advertising
Additionally, we may use third-party software to serve ads on the Site [and our mobile application], implement email marketing campaigns, and manage other interactive marketing initiatives.  This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.  For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics 
We may also partner with selected third-party vendors[, such as [Adobe Analytics,] [Clicktale,] [Clicky,] [Cloudfare,] [Crazy Egg,] [Flurry Analytics,] [Google Analytics,] [Heap Analytics,] [Inspectlet,] [Kissmetrics,] [Mixpanel,] [Piwik,] and others], to allow tracking technologies and remarketing services on the Site [and our mobile application] through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site [and our mobile application] , determine the popularity of certain content and better understand online activity. By accessing the Site[,our mobile application,], you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Site [and our mobile application] may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site [or our mobile application], any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site [or our mobile application].

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information.  While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.  Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below. 

CONTROLS FOR DO-NOT-TRACK FEATURES  

Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.  No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.  If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy./Most web browsers and some mobile operating systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will respond to such DNT browser signals. 

OPTIONS REGARDING YOUR INFORMATION

[Account Information]
You may at any time review or change the information in your account or terminate your account by:
●    Logging into your account settings and updating your account
●    Contacting us using the contact information provided below
●    [Other]
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.]

Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
●    Noting your preferences at the time you register your account with the Site [or our mobile application]
●    Logging into your account settings and updating your preferences.
●    Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly. 
CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

[ARTISANAT UDAIPUR]
[Udaipur]
[Rajasthan ,India]
[+91 8104436268]
[artisanatudaipur@gmail.com]

Home: Privacy Policy

*TERMS & CONDITIONS*

This statement of privacy (“Privacy Policy”) describes how we (ARTISANAT UDAIPUR) collect, use, and disclose information pertaining to you- the user (hereinafter referred to as “you”, “your”) obtained via this website of Artisanat Udaipur.

Please read the following to learn about our practice of secure collection, use, disclosure and dissemination of information practices.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Website. This Privacy Policy is incorporated into and subject to our Terms of Use (“Terms of Use”). 

1. Consent
By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this Privacy Policy. If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

2. Amendment
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

3. Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information such as name, contact number, email address etc. which is provided by you from time to time. Our primary goal in doing so is to be able to contact you for the services requested by you and to provide you a safe, efficient, smooth and customized experience.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional for us to contact you. You always have the option to not provide information, however, in such an instance we will not be able to contact you.

If you choose to post comments on our “Reach Us” page or leave feedback, we will collect that information you provide to us.

4. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We also use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

We retain any information as necessary to contact you and provide support as permitted by law.

5. Sharing of personal information
We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

6. Security Precautions
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

7. Cookies 
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

If you want to remove your contact information from our server or want to unsubscribe to any newsletters or alerts from us, please contact us on the email address mentioned under clause 8 below.

8. We do not ask any OTP, or your unnecessary information. Even incase it is required, it will only be done from the following contacts :

Ms. Saksham Manoj Kataria 
Udaipur,
Rajasthan, India, 313001
Phone: +91 8104436268
Email: artisanatudaipur@gmail.com
Time: Mon - Sat (11:00 - 23:00)
*Note : Please do not provide any information if other than above mentioned contacts asks you to do so.*

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Returns and Refunds

1.) Products are returnable or exchangeable within the applicable return window if you have received them in a condition that is physically damaged, has missing parts or accessories or defective.
2.) Products will only be returned or exchanged within 5 days from the delivery of the product.
3.) Return will only be processed only of : 
 - It is determined that the product was not damaged while in your possession.
- The product is not different from what was shipped to you.
- The product is returned in original condition (with all parts or accessories therein).
4.) Products will not be eligible for return incase of buyer's remorse such as incorrect product, model or color ordered.
5.) Products will only be eligible for replacement only if seller has the exact same product in stock.
6.) Products marked as "non-returnable" on the product detail page cannot be returned.
7.) If the replacement of the product is placed and seller does not have the exact same product in stock, we will provide a refund.
8.) Products purchased by international customers are not eligible for returns.  

9.) No customized products can be returned.

NOTE :  If you have received  a non returnable  product  in  a damaged  or defective  condition , you can contact us  within 2 days from the delivery of the product.*

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Cancellation Policy

Cancellation of the products can only be done within 24 hours after ordering, That is before the shipping of the product.

Cancellation after 24 hours that is after shipping will be charged.

Why is cancellation fee charged ?

Cancellation fee is charged to compensate for the time slot, time and effort incurred in processing an order by us and to compensate the logistics service provider for incurring a cost when they ship the order.

The cancellation fee charged shall be INR 99 on every purchase.

How will the cancellation Fee charged ?

As we do not provide COD as of now, The cancellation fee shall be deducted from the amount paid by the customer for the said cancelled order.

Artisanat reserves the right to modify/waive off the cancellation fee from time to time.

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